People: fulfillmentcrowd; Vista Insurance; Aticus Law; Roxtec; Mersey Rail; IDnow Group

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Fulfilmentcrowd, an international fulfillment services provider based in Chorley, has expanded its UK team with eight new hires in key departments to support the company’s continued growth and digital approach.

It provides the logistics software, customer application and international network of fulfillment centers and shipping services that enable fast-growing independent online retailers to cost-effectively outsource their fulfillment services to meet the customer demand and grow their business.

Leading the marketing team, Ronni Lang joins as Head of Marketing from his previous role as Senior Channel Marketing Manager at Crown Paints, alongside Sean Black, who has been appointed Head of Paid Digital. Tom Heaton was also appointed UX designer.

Sam Williams joins the team as Head of Financial Planning and Analysis and will be responsible for analyzing Fulfillmentcrowd’s customer and sales data to identify trends that will inform and improve development strategy and offering. of company services.

Chelsea Banister, Kim Mills, Nathan Kamuanga and Tom Vosper join the Customer Experience team to further enhance the company’s customer-centric approach and provide support to e-commerce retailers. Nathan speaks multiple languages, including French, Spanish and German, which will be used to support customers in other geographies as part of the company’s continued global expansion. Alexander Black and Ashlea Bing have both been promoted from customer support advisors to team leaders.

The BGF-backed company is also recruiting for a number of other new roles across all departments, including plans to appoint a business development manager in Germany as it continues to expand its European network, as well than to further develop its state-of-the-art logistics software and application.

Lee Thompson, CEO of fulfillmentcrowd, said, “We grew rapidly during the pandemic because we were well equipped to help retailers transition to e-commerce with self-contained integration and abundant capacity in our network. Today there is a huge opportunity to grow our network across Europe, helping customers grow their business and enter new markets. To do that, we need the right team and the right technology in place to make it easier to trade overseas.

“We invested in our customer experience team to provide front-line support, as well as developing the fulfillmentcrowd app that allows customers to self-serve. We are forecasting a 20% increase in revenue this year and expect European business to continue to grow as more retailers look to increase overseas sales. »

Ronni Lang, Head of Marketing, said: “There is a real opportunity in the market right now for us and developing extensive internal capabilities within our team is key to driving our product driven proposition forward. It’s great to be part of an enthusiastic and engaged team that’s aligned and ready to work cross-functionally to help new and existing customers scale their operations by delivering easy-to-use technology that removes barriers to entry. in new retail markets.

In addition to expanding its team in the UK, fulfillmentcrowd has also appointed Kevin Plantier as Head of Business Development in France. In 2021, fufilmentcrowd opened its first distribution center in France in Lieusaint, near Paris.

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Dan Blake has joined the management team of Manchester-based Vista Insurance in the new role of Head of Private Equity.

This is eight years from the date Vista’s management team became independent and formed the company.

Dan is a licensed insurance broker and joins Vista from Arthur J Gallagher Insurance Brokers, where he managed a portfolio of clients, primarily in manufacturing and contracting, paying premiums in excess of £4 million.

He began his career with technical specialist JK Lee, now part of the Howden Group, and brings extensive analytical expertise with him to this new role.

Dan Blake

While Dan will strengthen the Vista build team, his key role will be leading Vista’s private equity practice. With experience that spans from owner-managed businesses to multinational corporations, many of which were backed by private equity investors, Dan is excited to bring his insurance due diligence skills to Vista Quick Team.

Vista CEO Gavin Ruben said, “We believe Dan’s expertise in the private equity insurance industry will prove invaluable to the business and strengthen our presence in private equity across the market.

With over 300 due diligence projects handled over the past five years and currently supporting over 400 private equity and portfolio clients, Vista is already a leading provider of due diligence and portfolio services for the private equity industry. investment.

Dan said, “Vista is growing in popularity and I’m confident in what this working relationship can achieve – even more private equity deals and many happy customers.

In 2021, Vista had one of its most successful years. It recorded its highest growth rate (40%) since the start of the company, increased the company’s workforce by 21%, including hires in the areas of marketing, compliance, account management and sales, and its gross written premiums exceeded £25 million.

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North West law firm Aticus Law has strengthened its private client service offering in the region with the appointment of Safia Iftikhar as Head of Wills, Trusts and Estates.

Bringing years of experience to the role, Safia comes from Simpson Millar, having worked her way up through several nationally accredited law firms.

Safia Iftikhar

A specialist in legal services for individuals – wills, durable power of attorney and succession – she has accompanied hundreds of clients in their future planning. She dealt with a national clientele, managing offices in Greater Manchester, Cheshire and Merseyside.

She will now lead Aticus’ Wills, Trust and Probate team, operating from its offices in Wilmslow and Manchester.

Safia said: “I am delighted to join the Aticus team after an extremely busy time for the company. The team has a fantastic reputation in the North West, and I look forward to building on that in the months to come.

Aticus co-founder and partner Edward Judge said, “We couldn’t be happier to welcome Safia to the team.

“Not only does she have a wealth of experience and expertise that will really enhance the existing Wills, Trusts and Probate offering here at Aticus, but she is also extremely driven and passionate about helping people.

“His arrival at the firm truly complements our broader offering of private clients.”

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Cable and pipe seal manufacturer Roxtec has appointed a new technical manager for the energy and process industries.

In his new role for the Greater Manchester-based company, Stephen Hardcastle will help strengthen Roxtec’s presence across a wide range of industry sectors.

Stephen has extensive experience in a number of industries, including the production and delivery of specialty chemicals and gases, in roles ranging from sales and business development to account and quality management.

Stephen Hardcastle

Swedish company Roxtec, with its UK headquarters in Waterfold Business Park in Bury, continues to experience growth in the energy and process industries markets.

Roxtec’s cable and pipe sealing solutions are widely used in industries ranging from mining and metals to the onshore oil, gas and petrochemical industries, as well as in pulp and paper mills.

Roxtec UK Managing Director, Clive Sharp, said: “Stephen has extensive experience and will play a key role in the company’s continued growth in the energy and process industries markets, which play a such an important role in our long-term strategy. growth strategy.

Stephen said: “The company is known worldwide for its engineering excellence and a big part of my job is to support our customers, helping them find the solutions that really work for them.

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Rail operator Merseyrail has appointed James Connor as director of corporate communications.

He joined the organization after leaving the Federation of Small Businesses (FSB), a lobbying and membership organization, where he had been publications manager since 2013, overseeing all client communications via print, online and social media.

James Connor

Prior to working for the FSB, James worked as a sub-editor for several regional and national publications.

He brings a wealth of experience to the team.

Greg Suligowski, Merseyrail’s head of customer strategy, said: “James is a key member of my leadership team and he will lead all aspects of our media and day-to-day stakeholder relations.”

James Connor said: “I look forward to engaging with all of our stakeholders in the Liverpool City area and across the rest of the UK.”

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IDnow Group, a European provider of identity verification and digital identities, has appointed Mike Kiely as Director of Sales for Financial Services.

Based in IDnow’s Manchester office, Kiely brings with him decades of experience in data and biometrics, most recently heading identity and biometrics sales at GBG, and will drive the substantial growth ambitions of business in the UK financial sector.

Kiely’s appointment represents the company’s continued investment in the UK market, with the ambition to become a leader in the UK financial services industry and a global industry leader.

Mike Kiely

Mike Kiely said: “As a German company, IDnow has built a platform that meets some of the strictest compliance and regulatory requirements in the world, while offering the widest portfolio of verification methods. identify.

“As such, it is in an incredibly unique position, able to support businesses with their identity verification needs that are looking to scale beyond their UK territory and into inherently difficult-to-penetrate geographies such as France. and Germany.”

Benjamin Haas, Senior Commercial Director at IDnow, said: “Since acquiring ARIADNEXT and IdentityTM last year, we have been immersed in our growth plans and in strengthening our position as one of the most strengths of identity verification and document signing in Europe.

“Mike’s appointment signifies our continued efforts to establish a substantial presence, particularly in the UK’s burgeoning financial services industry. Mike’s experience will help ensure that our expansion ambitions become a reality, so we are delighted to welcome him to the team.

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